INDIA

Returns and Exchange
Our policy lasts 14 days. If 14 days have gone by since you received your product, unfortunately we cannot offer you a refund or exchange.

To be eligible for returns:-

      1. Items must be unused and in the same condition as you received it
      2. Items must be in the original packaging (Once we receive the item to be returned, the quality will be checked. This is subject to your return having met the requirements of being unused and returned with original packaging and tags in place within 14 days)
      3. The original invoice is required
      4. Ensure that the following address is securely pasted on the returns box-
        GROVES INTERNATIONAL
        10/58 KIRTI NAGAR INDUSTRIAL AREA
        NEW DELHI
        110015
      5. The return form found in your package must be filled out.

NOTE: Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

Credit Note

-All items purchased from our website can be returned for a credit coupon within 14 days from the date of delivery. The entire amount of the returned product (excluding shipping costs) will be credited to the coupon code.

-This coupon can be used for a future purchase within 1 month on our website.

NOTE: We DO NOT provide REFUNDS

Shipping

-The customer has to bear the shipping costs for returning the item.

Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

 Cancellation Policy

“We respect your change in mind Cancellation Policy”

In case you have a change in mind just after making the payment, you can drop an email at hello@essgee.co with your order number. As long as your order has not been dispatched, we can cancel it and refund your amount.

If we receive your cancellation request before the product has been shipped, we will refund the entire amount to you within 7 working days of receiving your request.

 

 

OUTSIDE INDIA

NOTE: ALL INTERNATIONAL ORDERS ARE SUBJECT TO IMPORT DUTIES. WE DO NOT ACCEPT RESPONSIBILITY FOR THE SAME.

Returns and Exchange
Our policy lasts 14 days. If 14 days have gone by since you received your product, unfortunately we cannot offer you a refund or exchange.

To be eligible for returns:-

      1. Items must be unused and in the same condition as you received it
      2. Items must be in the original packaging (Once we receive the item to be returned, the quality will be checked. This is subject to your return having met the requirements of being unused and returned with original packaging and tags in place within 14 days)
      3. The original invoice is required
      4. Ensure that the following address is securely pasted on the returns box-
        GROVES INTERNATIONAL
        10/58 KIRTI NAGAR INDUSTRIAL AREA
        NEW DELHI
        110015
      5. The return form found in your package must be filled out.

NOTE: Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

Credit Note

-All items purchased from our website can be returned for a credit coupon within 14 days from the date of delivery. The entire amount of the returned product (excluding shipping costs) will be credited to the coupon code.

-This coupon can be used for a future purchase within 1 month on our website.

NOTE: We DO NOT provide REFUNDS

Shipping

-The customer has to bear the shipping costs for returning the item. Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

 Cancellation Policy

“We respect your change in mind Cancellation Policy”

In case you have a change in mind just after making the payment, you can drop an email at hello@essgee.co with your order number. As long as your order has not been dispatched, we can cancel it and refund your amount.

If we receive your cancellation request before the product has been shipped, we will refund the entire amount to you within 7 working days of receiving your request.